There's no worse feeling than being super stoked for a package only to realize the item you ordered doesn't fit. That's why we want to make this easy for you. Rhea Bikinis offers free domestic returns for items purchased from rheabikinis.com within 30 days. There's just a few requirements you'll have to meet: all returns must be clean with sanitary stickers (applicable to all bottoms and one pieces), unwashed, and with original hang tags attached. Unfortunately returns not abiding by the policy will have to be returned to sender.
*Any items sold above 20% off are not eligible for Return, but may be Exchanged for an item of equal value. Any items individually marked as “Final Sale” are not eligible for Return or Exchange and are non-refundable.
*Free returns means we cover the shipping costs to return your items - we do not refund for any shipping costs paid when purchasing.
DOMESTIC RETURN PROCESS:
Please email firstname.lastname@example.org with your order number and information.
INTERNATIONAL RETURN PROCESS:
*We do not offer free international returns. Please email email@example.com and we will assist you in completing your return. You will be refunded for any items in your return, minus the international shipping fees. *Please be aware depending on your country the fee to return can be anywhere from $30-$70
Once your return items are inspected and approved you will receive a refund notification via the email you used for your order, typically within 3-7 business days. You will be 100% reimbursed for your purchase, minus any shipping costs.
Any items marked as “Final Sale” are not eligible for Return and are non-refundable.
We will gladly allow any items to be exchanged within 10 days of receiving the merchandise as long as it is in original condition and has not been worn, washed, or damaged. The exchanged merchandise must be accompanied by original sales receipt, tags attached, and sanitary liners in place. Please follow the steps below to make an exchange..
Within 10 days of receiving your order from Rhea Bikinis email us at firstname.lastname@example.org and specify your order number and reason for exchange.
If your exchange is approved we will direct you how to obtain your shipping label and where to ship your exchange item. Please make sure the item is post marked within 15 days of receiving your order and is in original condition with the original sales receipt included.
If we do not have the item in the correct color or size you wish to exchange for we will offer the option of reimbursement or store credit.
Your first exchange is free, however if after that you would like to complete a second exchange or a return from the same order you must cover the cost of shipping.
*We apologize but we cannot accept international exchanges at this time